The Auto Club Group Summer Temp Part-Time in Troy, Michigan
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities (details of the basic job functions):
Provides a variety of services and support to members, customers and staff in assigned branch or department on a short-term basis. Responsibilities will vary based on the area and support needed, to include clerical and administrative duties, as assigned. Participates in a team environment to provide high-quality service and support to members and staff.
Customer service in a fast-paced, sales-oriented environment
Ability to walk or stand for most of the work day in some locations
Lifting requirement in some locations
Work Environment :
Works in a temperature-controlled office environment
May bend and/or stoop to perform filing functions
Required Qualifications (these are the minimum requirements to qualify):
Education (include minimum education and any licensing/certifications):
Performing basic clerical functions including filing, maintaining records, and completing routine correspondence, forms and letters.
Operating a calculator and/or adding machine
Using a PC for word processing, email and basic spreadsheet applications
Performing basic math calculations
Working with cash and completing monetary and sales transactions.
Answering telephone and relaying messages
Knowledge and Skills:
Ability to learn branch or department administrative procedures and functions
Good verbal and written communication skills
Analyzing, researching and routine problem-solving skills
Ability to prioritize and complete multiple tasks concurrently
Basic math ability including addition, subtraction, multiplication, division and percentages
Attention to detail
Ability to rotate within departments and among various functions to provide support and for training purposes.
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Job: *Customer Service
Organization: *Field Operations Region 1
Title: Summer Temp Part-Time
Requisition ID: 180000J6