Destination Hotels & Resorts Front Desk Agent - Villas Part-time (Summer 2018) in Snowmass Village, Colorado

25950BRPosition Title:Front Desk Agent - Villas Part-time (Summer 2018)Job Overview:You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Req ID:25950BRCity:Snowmass Village Essential Functions:Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of dayCreate memorable experiences with a warm, welcoming personality that can relate to guests and associatesUtilize the freedom to go beyond to take initiative to resolve guest complaints and create loyaltyShare your personal passions and knowledge of the services and amenities available to guests to help them feel at homeCollaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being metEnjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiencyQualifications:Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Job Type:Seasonal Part TimeProperty:Destination Residences Snowmass Area of Interest:Rooms & Operations Company Introduction:Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do. Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.Property Introduction:Destination Residences Snowmass offers the finest collection of slope-side properties in Snowmass. From the Condé Nast award-winning Stonebridge Inn to the spacious Top of the Village Condominiums with their ski-in, ski-out convenience, our collection of properties offers a full range of amenities and accommodation sizes. The collection also represents an array of guest experiences, from value to deluxe lodging, while being adjacent to world-class skiing on Snowmass Mountain and within walking distance of the Snowmass Village Mall. We pledge to be the Inn that cares about people and stand above the competition by offering quality accommodations and friendly, superior customer service; to provide a warm environment that our associates and guests want to experience again share with friends and family.State:ColoradoType of Position:Hourly PositionBrand:Destination Hotels