NBC Universal Internship – Organizational Development (HR) – (mid Summer 2018 through Fall 2018) in Orlando, Florida

Internship – Organizational Development (HR) – (mid Summer 2018 through Fall 2018)

Human Resources


JOB SUMMARY : Supports survey administration, data gathering, data entry, data analysis and survey location proctoring, written comment typing, coding, qualitative and quantitative analysis. Provides administrative and analytical support for other HR/OD process requiring presentations of data/information and maintenance of systems/processes (e.g., succession planning, performance management, team effectiveness sessions, focus groups, etc.) Provides exemplary guest service by assisting and satisfying guest’s and internal client’s needs. In this role, interns will learn practical applications of OD/I/O interventions in a large scale corporation.


  • Proctors survey administration locations (e.g., greeting Team Members, checking in/participation tracking, assisting with survey set up and offering paper/online options, checking out, location set up/breakdown/materials preparation); at times, acting ‘Lead’ at location with direct liaison to OD management team.

  • Administrative support associated with paper and online survey administration, including collating, copying, scanning paper surveys and associated data files, updating of survey forms (both online and paper), and typing handwritten comments/notes.

  • Data entry and basic manipulation of files in Microsoft Office products associated with survey administration and other HR/OD processes requiring presentations of data/information (e.g., HRP/succession planning, performance management, assessments, etc.)

  • Conducts basic/intermediate data analysis for other OD functions such as ad hoc surveys, team effectiveness sessions, focus groups and interviews, process training/education sessions, etc.

  • Supports 6 OD Team Members in providing responses to clients on major process questions, including utilizing online systems for producing reports, researching questions and referencing data.

  • Typing/coding/analyzing/summarizing survey written comment feedback.

  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.

  • Performs other duties as assigned.


  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Senior or above.

  • Recent graduates will not be eligible for this program.

  • Minimum cumulative 3.0 GPA is preferred.

  • An official transcript may be required upon request.

  • Preferred majors include: I-O Psychology, Organizational Development, Market Research, Human Resources, Psychology, Business.

  • Preferred coursework completed: Research Methods (preferred), Statistics (preferred), Organizational Behavior (preferred), Organizational Development (preferred).


  • Prior internship experience related to position is preferred.


Preferable skills for success in role includes but not limited to:

  • Analytical and critical thinking combined with strong written communication and summarization skills.

  • Organizational skills (relevant to data scanning, sorting, and organization of data and comment forms.)

  • Strong guest service orientation.

  • Exercise judgment within defined procedures and practices to determine appropriate action.

  • Able to summarize/synthesize large amounts of qualitative information.

  • Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint. Familiarity with Access a plus.

  • Ability to maintain confidential information.

  • Strong interpersonal skills, problem-solving abilities and organization.

  • Exceptional attention to detail.

  • Superior written & verbal communication skills.

  • Work in a fast-paced environment and adhere to deadlines.

  • Ability to work autonomously and/or in teams.

  • Consistent attendance.

Please note the following:

  • Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.


Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved. EOE