Harman international Quantitive UX Researcher, Future Experience - Summer Intern in Mountain View, California

Quantitive UX Researcher, Future Experience - Summer Intern

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Date: Apr 9, 2018

Location: Mountain View, CA, US

Company: HARMAN International

Requisition Id : 108592

Additional Work Location(s) ​​​​​:

Job Title: Quantitative UX Researcher Intern, Future

Location: Mountain View, CA

Relocation: No

Position Summary:

HARMAN’s diverse portfolio of businesses and customers offer interns a great opportunity to gain exposure to a wide range of projects and practices. As a member of our team, your primary role will be to contribute your engineering expertise to turn concepts of future user experience into a working prototype. You will be joining the Future Experience (FX) Team at HARMAN. We are a fast paced, start-up-feel group of talented inventors, engineers, researchers, and designers. We are located in Mountain View, California, minutes away from Google, Samsung, the NASA campus, and many others right in the heart of Silicon Valley. Reporting directly to the CTO of Harman, the team aims to be the most forward-thinking group in the company, and is focused on Future User Experiences (UX) and Artificial Intelligence, connecting the dots between cutting edge technologies and deep research, and rapid end-to-end prototyping. Every day, we challenge ourselves to turn Science Fiction into reality.

This internship is about UX testing and validating several of the FX Team’s future technologies from their portfolio, focusing on the automotive subset. You will be enabling the continuation of these projects through working with the FX Team to design and execute the appropriate studies to quantitatively test as many relevant aspects of their technologies as is feasible during the scope of your internship. In addition, you’ll take usage datasets gathered from our systems and apply modern analysis methods to generate meaningful insights from the data.

Job Responsibilities:

  • Preliminary research and evaluation of the current problem and solution space surrounding HMI within a vehicle

  • Work closely with the FX Team to propose and execute research activities to measure, validate, and improve the team’s systems and technologies

  • Leverage modern quantitative UX analysis methods (including regression, statistical tests, machine learning, etc.) to generate insights on data gathered from FX systems

Basic Qualifications:

  • Must be currently enrolled in a Bachelor's Degree program in Sophomore year or later, or graduate/Ph.D. program at an accredited institution taking at least one class in the semester prior to the internship program and returning to school for at least one semester upon completion of the internship program

  • Degree must be in related area of work with courses in Computer Science, Engineering, Human-Computer Interaction (HCI), Human Factors, Cognitive Psychology, or any related field

  • Experience in UX benchmarking, statistical analysis, test method selection

  • Experience with end-to-end research: plan and field research activities, analyze the results, share concrete insights

  • Previous entry level work experience strongly preferred

  • Must have strong oral and written communication skills and be able to confidently interact and present information to senior leaders

  • Must work collaboratively with strong interpersonal and relationship building skills

  • Must provide work availability from May 31, 2018 - August 12, 2018 and be able to work 40 hours per week

  • Strongly prefer candidates who live within a commutable distance

  • Must provide own housing and transportation to/from work

  • Must provide proper work authorization

Preferred Qualifications & Desired Competencies:

  • Graduate level research in one or more domains relevant to this project or, in lieu of graduate level research, significant course-related project experience with direct overlap with the proposed internship project.

  • Experience with a relevant programming language (e.g. Python, R, Matlab)

  • Experience with handling, formatting and processing large amounts of data using various storage forms, e.g., filesystem, document-oriented and relational databases

  • Experience with planning, design, execution and evaluation of controlled usability studies

  • Experience with machine learning and statistical evaluation techniques

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! (www.harman.com)

Nearest Major Market: San Jose

Nearest Secondary Market: Palo Alto

Job Segment: Intern, Part Time, Seasonal, Engineer, Entry Level, Retail, Research, Engineering

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