Middlebury College Summer Computer Consultant in Middlebury, Vermont

Brief Position Summary

Technically oriented position requires the ability to work in a high stress, fast paced environment supporting computing on campus for all members of the college community as well as alumni, parents and off campus users. 35 hour a week work commitment throughout the 11 weeks of language schools. Some weekend and evening work required. Must attend intensive training before Language Schools. All specialized skills and help resources will be covered in depth. Consultants must have some level of technical knowledge as well as being comfortable in knowing how to search for answers that they may not already have, be self motivated, continue their own learning curve, work both with and without supervision, be able to take initiative, be a fast learner, work as member of a team, know where to turn for technical advice and support, maintain composure under pressure. Most importantly they need to be responsible and punctual. Regular attendance at mandatory weekly meeting and contribution to the topics at hand. Professional presentation of services in the Helpdesk and other locations on campus.

Responsibilities

  • Operating Systems Knowledge: General understanding of Mac and Windows environments
  • Understanding of the Campus network infrastructure with ability to support network issues, intranet, servers.
  • Familiarity with the World Wide Web; ability to use various software packages and support web development and questions
  • Lab maintenance as necessary – troubleshooting printing issues, supplies, and ensure workability of equipment in all ways.
  • Hardware: Troubleshooting, RAM, consumer support, basic understanding of the mechanics of a computer, current knowledge of the industry products and releases
  • Software: Mac and Windows applications, word processing, spreadsheets, databases
  • Web browsers Communications: High level of communication skills
  • Ability to provide computing support over the telephone

Classification Title: Summer Computer Consultant

Job Title: Summer Computer Consultant

Location: Middlebury, VT Campus

Hourly/Salaried: Hourly

Band/Level: OP2

Hiring Minimum: $12.07

If teaching, Course number and name: .15

What is the FTE for this position?: .19

Typical hours per two week pay period: 77.5

Anticipated Start Date: 04/23/2018

Regular or Temporary: Temporary

If temporary, enter end date: 09/09/2018

Hire contingent upon successful completion of the following post-offer screening: None

Posting Number: SH00375

Open Date: 04/18/2013

Open Until Filled: No

Quicklink for Posting: http://middlebury.peopleadmin.com/postings/17187