Google User Experience Research Intern, Summer 2018 in London, United Kingdom

Note: Applications for this role are now closed.

Our team will review applications on a rolling basis. All hiring will be completed by March 2018. Thank you for your patience while we consider your application.

Join us for a unique 12-14 week internship that will take place Summer 2018.

We follow a simple but vital premise in the User Experience group: "Focus on the user and all else will follow." We're ardently interested in our users and strive to learn everything we can about their behaviors, attitudes and emotions to help define the products and experiences we create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of Interaction Designers, Visual Designers, User Researchers, Copywriters and Web Developers who collaborate closely with each other, and with Engineering and Product Management, to create innovative, usable, great-looking products that people love to use.

UX Researchers meticulously cultivate an understanding of what people need and want from our products and services, while also evaluate user experience. In this role, you'll conduct independent research, analyze real user behavior, and work with User Experience Designers, Product Managers, and Engineers in order to improve our product features and to develop new ones. Your work will span across all of Google's products, and you'll be encouraged to identify new opportunities for user experience improvements. We strive to connect users to the magic of our products, and your job will be to make that connection intuitive and accessible.

Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.

  • Design and conduct user studies in order to gauge the usability of new and existing Google product features.
  • Make concrete, data-driven recommendations for changes based on your findings.
  • Communicate with team members throughout the process.

Minimum qualifications:

  • Currently pursuing an MS or PhD in human computer interaction (HCI), cognitive psychology, information science, statistics, data science, or a related field.
  • Must be currently enrolled in a full-time degree program and returning to the program after completion of the internship.
  • Experience in conducting user research.

Preferred qualifications:

  • Relevant work/project experience in an applied research setting, including but not limited to integrating user research into product designs and design practices
  • Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Demonstrated knowledge of statistics and the principles of experiment design.
  • Excellent analytical, interpersonal, communication, negotiation and collaboration skills.

At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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