Vail Resorts Host - Bighorn Bistro - Full Time & Part Time - Summer Seasonal - Keystone Resort in Keystone, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
The Host/Hostess is responsible for ensuring that all resort guests have the highest quality food and beverage dining experience possible while assisting in the creation of a profitable department that is environmentally responsible. This position follows the brand standards from the beginning of the service cycle through the entire dining process and is professional and gracious while enhancing the dining experience through outstanding service skills. The host/hostess is often the first impression a restaurant can make on its guests - welcoming guests to the restaurant and getting them seated.
Responsibilities include (but are not limited to):
Providing exceptional service to all guests while maintaining all brand standards.
Assisting teammates/co-workers in general tasks to ensure that each guest has the best possible experience
Seating guests, monitoring the flow of the dining room, offering support to servers, and acknowledging departing guests with a kind remark
Keeping the host/hostess stand and reception area clean and organized
Assist the team in creating a profitable department that is environmentally responsible.
Taking accurate room service and to go orders meeting all service brand standards
Must have excellent verbal communication skills in English
Able to stand for long periods of time up to 4 hours
Flexible schedule including willingness to work weekends and holidays
Previous guest service experience - preferred
Previous host/hostess or restaurant POS experience – preferred
We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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