The Walt Disney Company Systems/Tools Engineer Internship, Corporate - Summer 2018 in Lake Buena Vista, Florida

Be a part of an innovative team and culture…

This position is for an experienced systems engineer eager to play an integral role on the Systems Engineering team for Walt Disney Parks and Resorts Online (WDPRO). Primary responsibilities include designing, building, and supporting web application systems for a large scale enterprise production environment that hosts a variety of online properties for The Walt Disney Company.

The Systems Engineer is expected to have expert level systems administration skills on both the Linux and Windows server platforms, and must have extensive experience with Apache, IIS, and Tomcat. This position will focus on systems and application stability, security, performance, and capacity management, as well as documentation. The role requires participating in an on-call support rotation.

This position works closely WDPRO Engineering and Production teams across the world (Los Angeles, Orlando, Seattle, Shanghai, Hong Kong and Paris) to gather requirements, troubleshoot issues, and provide stellar customer support. The role requires someone who is creative, proactive, constructive, and highly motivated. The Senior SE must be prepared to work in an extremely collaborative and high energy environment.

Responsibilities : A Day in the Life…

  • Leading project/planning efforts, attending meetings w/ various teams.

  • Implementing systems and integrating technologies in order to effectively and efficiently host commerce, marketing and interactive websites and applications.

  • Systems Administration – Maintenance and Support of Systems, Applications, Software Releases and Troubleshooting

Basic Qualifications :

What we are looking for…

  • Responsible for showing expert proficiency in the development, implementation, and administration of systems with enterprise-wide focus (e.g. a mission-critical/high traffic and revenue generating commerce site).

  • Proven technical expert in relevant state of the art technologies and systems, accompanied with expert systems design understanding.

  • Leads small projects involving a variety of internal and external teams, coordinating with several teams through all phases of planning and execution.

  • Typically has 4 or more years experience with relevant internet technologies and with implementing, administering, and supporting production websites and backend support systems.

  • Spends a significant amount of time dealing with system architecture design and review, capacity planning, monitoring design and refinement, as well as researching solutions to existing problems and new ideas.

Technical Requirements

Must be able to demonstrate detailed technical knowledge in all of the following areas:

  • Windows and Linux server administration experience required. Expertise in system installation, configuration, administration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures.

  • Web server (e.g. IIS, Apache, IHS) and application server (e.g. Tomcat, WebSphere, JBoss, PHP) expertise required, including installation, administration, configuration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures.

  • Content management systems and publishing systems experience preferred but not required.

  • Database Administration – setup, configuration and basic database troubleshooting skills.

  • Understanding of internet standards such as HTTP, DNS, FTP, SSH, HTML, XML, JDBC, SNMP and other protocols.

  • IP communication and packet structure, with focus on HTTP protocol and experience with network protocol analyzers.

  • Experience hardening and maintaining secure systems (Visa CISP or PCI experience a plus!)

  • Network hardware architecting including experience with load balancing equipment, switches, routers, and network troubleshooting.

  • Hardware systems design and implementation, cluster management, implementing redundancy and testing failover, etc.

  • Experience in at least 2 relevant scripting or programming languages (Ruby, Perl, JavaScript, Python, C, Java, etc). Application development/engineering experience is a huge plus.

  • Expert use of monitoring and troubleshooting utilities to effectively diagnose problems.

  • Storage (SAN, NAS, etc).

Communication and Leadership Requirements

Must be able to demonstrate competency in the following areas:

  • Good verbal and written communication to all levels in the organization.

  • Ability to write operational specs, test plans and requirements.

  • Communication of ideas and solutions in a clear and organized manner.

  • Clear and effective presentations to groups of people.

  • Construction of concise and complete technical documentation.

  • Good listener who is able to translate requirements to actions.

  • Detailed understanding of the goals and requirements of the business supported.

Required Education :

  • Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program.

  • Currently pursuing or recently graduated with a Bachelor of Science degree in computer science or related field or equivalent experience in technical operations or software engineering

Company Overview :

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.

Additional Information :

  • The approximate dates of this internship are May/June 2018 through August 2018

  • Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship

  • Able to provide own housing and transportation in the Seattle area

  • Must not have completed one year of continual employment on a Disney internship or program

  • Must possess unrestricted work authorization

  • Must be at least 18 years of age

This position is with Disney Worldwide Services, an equal opportunity employer.

Job ID: 485641BR

Location: Lake Buena Vista,Florida

Job Posting Company: The Walt Disney Company (Corporate)