HAVI / TMSW Summer Intern 2018 - Customer Success in Downers Grove, Illinois

HAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. When you work at HAVI, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers… and to touch the lives of people both at home and around the world.

HAVI is seeking an intern to support the client customer team during summer 2018 in our Downers Grove location. Our interns participate in exciting projects and assignments that support our fast-paced business while working on your own and with team members as you embark on your career.

We offer a 3-month program (including networking events), 40-hour work weeks and a lunch subsidy to all interns!

Key Assignments & Projects

  • Documentaion of Global Customer Success methodologies for project discovery and evaluation, including workshop templates and methods, following the HAVI approach

  • Creation of the Customer Success SharePoint site for key customer relationship management and health scoring

  • Creation of customer proposals and project deliverables

Successful intern candidates meet the following requirements:

  • Minimum requirement of sophomore year college completion; completion of junior year preferred

  • Must be pursuing a Bachelor's degree in a field relevant to the internship

  • Minimum GPA of 3.0

  • Demonstrated time management skills through course work and extracurricular activities

  • MS Office experience (Excel, Word, PowerPoint)

  • Good written and verbal communication

  • Collaborative/teamwork oriented

Housing assistance is not provided for summer internships.

External Company URL: www.havi.com